The shortage of employees is due to sales growth and retiree...

The shortage of employees is due to sales growth and retiree replacement. There also have been misperceptions about the dealership work environment. Dealerships have become high-tech facilities requiring highly skilled staff and needing top-notch employees with computer and technical skills. Today's new vehicles are very sophisticated and so are our customers. Internet savvy consumers do research before visiting the dealership and demand first-class service and attention.