If the 1980s were about quality and the 1990s were about...

If the 1980s were about quality and the 1990s were about re-engineering, then the 2000s will be about velocity. About how quickly business itself will be transacted. About how information access will alter the lifestyle of consumers and their expectations of business . . . The successful companies of the next decade will be the ones that use digital tools to reinvent the way they work.