Todd Sandman Quotations

Patients still know that we have very good emergency rooms and very good physicians and nurses. This report card does not speak to the quality of care patients receive once they are in the ER. This speaks to all of the challenges that all of the emergency rooms in New Mexico have.

We're paying, if they'd like to sign up for credit card monitoring. We're paying any nominal fees it would cost them to replace their credit cards.

This will likely cause us to look at our specific contract agencies.

There was no access to medical information, only billing information. That is more personal, billing information, it's inconvenient and worrisome, but you can fix it.

We certainly think that patients and consumers will continue to expect hospitals and health care systems to publish their outcomes so (they) can make better decisions.