We think we listen, but very rarely do we listen with real understanding, true empathy. Yet listening, of this very special kind, is one of the most potent forces for change that I know.
So, as you can readily see from what I have said thus far, a creative, active, sensitive, accurate, empathic, nonjudgmental listening is for me terribly important in a relationship. It is important for me to provide it; it has been extremely important, especially at certain times in my life, to receive it. I feel that I have grown within myself when I have provided it; I am very sure that I have grown and been released and enhanced when I have received this kind of listening.
True empathy is always free of any evaluative or diagnostic quality. This comes across to the recipient with some surprise. "If I am not being judged, perhaps I am not so evil or abnormal as I have thought".
Powerful is our need to be known, really known by ourselves and others, even if only for a moment.
Over the years, however, the research evidence keeps piling up, and it points strongly to the conclusion that a high degree of empathy in a relationship is possibly the most potent and certainly one of the most potent factors in bringing about change and learning.
The state of empathy, or being empathic, is to perceive the internal frame of reference of another with accuracy and with the emotional components and meanings which pertain thereto as if one were the person.
Empathy is a special way of coming to know another and ourself, a kind of attuning and understanding. When empathy is extended, it satisfies our needs and wish for intimacy, it rescues us from our feelings of aloneness.
An empathic way of being can be learned from empathic persons. Perhaps the most important statement of all is that the ability to be accurately empathic is something which can be developed by training. Therapists, parents and teachers can be helped to become empathic. This is especially likely to occur if their teachers and supervisors are themselves individuals of sensitive understanding. It is most encouraging to know that this subtle, elusive quality, of utmost importance in therapy, is not something one is "born with", but can be learned, and learned most rapidly in an empathic climate.
When I can relax, and be close to the transcendental core of me, then I may behave in strange and impulsive ways in the relationship, ways I cannot justify rationally, which have nothing to do with my thought processes. But these strange behaviors turn out to be right in some odd way. At these moments it seems that my inner spirit has reached out and touched the inner spirit of the other. Our relationship transcends itself and has become something larger.