David Clarke Defining Quotations

A lot of what SOA is about, what's fundamentally different about SOA, is that it's about defining what services mean to the business. Business and technology together need to map the enterprise. That's fundamentally not a technology activity, although the techies can help there by pushing the conversation in the right direction.

You need to overlay the business reality. You probably want to have a check on how those business processes map to the technology architecture. Step three is about defining a technical strategy for implementing these business services using available technology.