Edwards Deming American Quotations

All anyone asks for is a chance to work with pride.

Rational behavior requires theory. Reactive behavior requires only reflex action.

It is not enough to do your best; you must know what to do, and then do your best.

It is not necessary to change. Survival is not mandatory.

If you can't describe what you are doing as a process, you don't know what you're doing.

The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.

If you do not know how to ask the right question, you discover nothing.

When a system is stable, telling the worker about mistakes is only tampering.

Any manager can do well in an expanding market.

The emphasis should be on why we do a job.

Whenever there is fear, you will get wrong figures.

You can not define being exactly on time.