Hugh McKellar Readership Quotations

The 100 Companies That Matter in Knowledge Management list is our annual opportunity to recognize the companies we believe best exemplify the ideals of true knowledge management - the ones whose products and services continue to fundamentally transform the way organizations operate. These companies meet the needs of our readership in solving critical business problems, and they are united by one quality: they listen to their customers. Long gone are the days of developing elegant software in a vacuum and expecting the world to beat a path to your door. Decision makers and users grow more savvy each year, and these companies realize that the key to adding value is staying close to their customers.