Knowledge workers are neither farmers nor labor nor business; they are employees of organizations.
Managers are agents of transformation, converting the workforce in developed countries from one of manual workers to one of highly educated knowledge workers.
The most important contribution management needs to make in the 21st century is ... to increase the productivity of knowledge work and the knowledge worker
The most valuable assets of a 20th-century company were its production equipment. The most valuable assets of a 21st-century institution, whether business or nonbusiness, will be its knowledge, workers, and their productivity.