A lot of broking in money markets is screen trading, where...

A lot of broking in money markets is screen trading, where you're putting numbers into a computer. That can't happen with us. There are too many external factors, like dates changing. It is a personal business. You provide the social interface between companies and clients - you're dealing with people's emotions. You need to have a feel for what someone wants to do. It's almost like delving into their psychology.