Business is about people. It's about passion. It's about bold ideas, bold small ideas or bold large ideas.
I endorse a lot of people - sometimes people say I endorse too many books. And my response has always been the same: If I can get one case study that can give me one good idea that I can implement for $25, or for these days one-third of that on Kindle, I've gotten a very good deal.
Business book writing for me is when some set of ideas gets stuck in my mind, I write a book about it. I haven't got a theory and I haven't got a framework.
The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.
Change is not so much about being the first one to embrace a new idea, but being the first to forget an old one
If I read a book that cost me $20 and I get one good idea, I've gotten one of the greatest bargains of all time.
The new idea either finds a champion or it dies. No ordinary involvement with a new idea provides the energy required to cope with the indifference and resistance that change provokes.
Listen to Everyone. Ideas come from everywhere
Become a "learning organization". Shuck your arrogance - "if it isn't our idea, it can't be that good" - and become a determined copycat/ adapter/ enhancer.
The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
An ability to embrace new ideas, routinely challenge old ones, and live with paradox will be the effective leader's premier trait.
Develop a respect and reverence for the principle of variation: the idea that the message ain't in the mean, the mode or the median - it's in the differences that occur throughout a population.
Quite simply, no matter how hard you try, no matter how "open" you are, you'll end up surrounded by "yes people." It's hard not to believe people who are repeating your own ideas. Resist the temptation.