We're building a unique global platform...In the last 18 months we found that sellers and partners are interested in complementing their online and offline businesses with Amazon's platform,
We're trying to build the most customer-centric company in the world, ... I genuinely believe the balance of power online shifts away from the merchant toward the consumer.
We are very grateful to our customers for choosing Amazon.com as their online music store so quickly. We work hard to earn the confidence of our customers.
The earth's most customer-centric company is figuring out what the customer wants and how to give it to them, ... By offering a universal selection of products, we can do something online that you could never do in the physical world.
It's a great example of Amazon's relentless commitment to finding new and innovative ways to surprise and delight customers and deliver an unparalleled online experience,
One of the things it was obvious you could do with an online store is have a much more complete selection.
There are a whole bunch of people who don't like to shop. But there are also people, maybe, who even do like to shop but are very time pressured. And so shopping online can save people time.