Microsoft will have the opportunity to explain how this technical support is relevant to the March 2004 decision.
There is also the possibility that we won't have all the necessary technical information so that competitors will be able to make a product that is compatible with Vista.
Technical support is only helpful if the documentation has reached a certain standard.
It's not comparable to a seller on the high street where the customer has a choice of supply. It's a company with a dominant market position. The commission has found Microsoft to be abusing that dominant market position by failing to make its technical information available.
The Commission's hearing officer maintained her position that correspondence between the Commission and the trustee and technical experts is internal.
However, technical support is only helpful once the documentation has reached a certain quality standard ... the Commission's preliminary view is that the technical documentation still does not comply with the requirements of the decision.
The Department of Justice is also stating that Microsoft is failing to provide requisite technical information.