Tony Hsieh People Quotations

For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.

Open, honest communication is the best foundation for any relationship, but remember that at the end of the day it's not what you say or what you do, but how you make people feel that matters the most.

If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn't have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.

Help inspire people to realize they are capable of changing the world.

Studies find top 3 most stressful moments in people's lives: death, divorce, and properly pronouncing "Worcestershire sauce."

Sorry, investing was pretty boring and I really missed being part of building something. I felt like I was always standing on the sidelines, so Zappos... really liked the people there and got involved full-time and I've been full-time ever since.

Help shape the stories that people are telling about you.

I think the most important thing is just if you hire people whose personal values match the corporate core values - and not just the stated ones.