Joe Wilcox Interface Quotations

We are reaching a point where the search engine becomes the basic interface for everything on a PC or computing system, including launching applications or files as well as finding information.

When you introduce something new, it disrupts, and this increases things like help desk costs and employee downtime. So, to get to the benefits that come with this, they have to get past whatever retraining will be needed around the new user interface and any hardships around the new file format, which are always disruptive. These are two big hurdles Microsoft has to get around.