Marty Heires Customer Quotations

We look at competitors and see what they're selling and offer it at our stores, ... We do anything we can to get better intelligence on what our customer wants. Our various competitors approach the market in different ways. If there's something that they're doing that's successful, we have no problems copying that.

I think what we're going to do is offer the full spectrum of our customer financial products, ... can aspire to.

It is really something that the customer won't see.

It is really something that the customer won't see. Our proposal is to operate a small bank that will be housed in a sixth floor office suite.